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Our company return policy:  EXCHANGES offered is our preferred method on non-custom item(s), except for product damage if present, then a refund would be an option; in case of product damage, proof of such damage must be documented, photographed, and submitted for your claim to be considered. You have 7 days from the day you receive your item(s) to request an exchange or refund (product damage exception ONLY).  Item(s) must be in its original state to be eligible for an exchange; a staff member will confirm that your exchange or refund request has been received and is under review within 24 hours of receipt. Once our staff has reviewed your exchange or refund request, have agreed to grant approval of your exchange or refund request, you will be notified via email or text that your exchange or refund request has been approved.  You will be instructed as to how to return your item(s).  Once your item(s) has been received, a notification will be sent to you via email or text; you will have 30 days to exchange your item(s); a refund will be processed once item(s) have been received. Only one exchange or refund allowed per non-customized item(s) purchased. NO EXCHANGES on custom designed item(s).

Instructions for ordering customized item(s): please upload and send your custom design request via email (erccunique7121@yahoo.com) or text 843-327-2130. We will create your design and send it to you via email or text for your approval. (PLEASE MAKE SURE YOU LIKE YOUR DESIGN BEFORE YOU APPROVE IT.) Once we receive your approval and payment confirmed, our general turnaround time for all customized designs is 5-8 business days (depending on the design ordered, times may vary slightly) and your order will be shipped to you. You will receive your tracking number at that time. ALL SALES ARE FINAL ON ALL CUSTOM DESIGN ITEM(S), NO EXCHANGES!!! 

Our privacy policy complies with the Wix.com platform which we use to manage and sell in our online store. We do not collect any information that is not allowed by law. Please visit https://www.wix.com/about/privacy for more information and details about how your personal information is managed.

Payment methods are as follows: various options on our website; for payments via text or email orders: Venmo- ID: ERCC Unique Kentonz Kustom@erccuniquekkd; Apple Pay @8433272130. SHIPPING IS FREE WITHIN THE U.S. NO MINIMUM PURCHASE REQUIRED!!!

Machine wash cold (turn garment inside/out) after 24 hours; do not use bleach, fabric softener, dry clean, nor iron; hang dry or line dry; use the “NO HEAT” option if available to tumble dry; cool temperature tumble dry only.