Welcome to ERCC Unique Kentonz Kustom Designz
​Please check out our shop for our designs .
If you don't see what you're looking for, please contact
us for your custom design needs.
​​​For any returns or replacement, please see our
Store Policy section for more details.
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Store Policy
Customer Care
We started ERCC Unique Kenton's Kustom Designs with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We are an online only store, everything we do is designed with our customer safety in mind! Our inventory is handled with precaution and prepared with cleanliness and sanitized.
Privacy Policy
Privacy Policy
1. Who We Are
This Privacy Policy describes how ERCC Unique Kentonz Kustom Designz, LLC (“we,” “us,” or “our”) collects, uses, and protects your information when you visit or make a purchase from our website. Our website is built and hosted on the Wix.com platform.
2. Information We Collect
When you place an order or contact us through our Wix website, we may collect:
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Name
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Email address
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Phone number
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Shipping and billing address
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Payment-related information (processed securely by Wix and our payment providers)
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Any design files, photos, or details you upload or send for custom orders
We do not store your full credit card details on our own servers. Payments are processed by Wix and third‑party payment processors (such as Wix Payments, PayPal, or others you select at checkout).
3. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Communicate with you about your order, questions, or customer service
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Send updates or marketing (if you have opted in)
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Improve our products, services, and website
4. Sharing Your Information
We may share your information with:
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Wix (our website and hosting provider)
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Payment processors (for example, Wix Payments, PayPal, or others)
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Service providers who help us operate our business (such as shipping carriers or email services)
We do not sell your personal information.
5. Cookies and Tracking
Our website is hosted on Wix, which uses cookies and similar technologies to operate the site, keep it secure, and help us understand site performance. You can usually control cookies through your browser settings.
6. International Visitors
Our website may be accessed from countries outside the United States. By using our site, you understand that your information may be processed in the United States, where data protection laws may differ from those in your country.
7. Data Retention
We keep your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights
Depending on your location, you may have rights to access, update, or delete certain personal information we hold about you. To make a request, please contact us using the details below.
9. Security
We take reasonable steps to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
10. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at:
ERCC Unique Kentonz Kustom Designz, LLC
Email: erccunique7121@yahoo.com
North Charleston, SC
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Last updated: February 2, 2026
Due to the time involved to customize and/or custom design an order for our customers, we will require a non-refundable deposit of $5 for each individual item ordered for customizing or custom designing your apparel. Thank you for understanding and your continued business.
Our company return policy: EXCHANGES are offered as our preferred method on non-custom item(s); refunds offered only for items in its original state (K.K.D. TAG ATTACHED TO GARMENT, UNWORNED, AND UNWASHED CONDITION). You have 7 days from the day you receive your item(s) to request an exchange or refund; a staff member will confirm that your exchange or refund request has been received and is under review within 24 hours of receipt. Once our staff has reviewed your exchange or refund request, you will be notified via email or text if your exchange or refund request has been approved. You will be instructed as to how to return your item(s). Once your item(s) has been received, a notification will be sent to you via email or text; you will have 30 days to exchange your item(s); a refund will be processed once item(s) have been received. Only one exchange or refund allowed per non-customized item(s) purchased. NO EXCHANGES on custom designed item(s).
DIGITAL products: because this is an instant download product, no refunds, exchanges, or cancellations will be accepted. ALL SALES ARE FINAL. Exceptions are as follows: if the product is damaged; wrong or missing file sent; file is corrupted; poor quality, or not as described. Please contact me if you have any questions about your order.
*This digital file is not to be resold or given away (freebie) on any social media platforms including sites such as Amazon, Etsy, Gumroad, Pinterest, etc.*
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Payment Methods
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Credit / Debit Cards
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Apple Pay
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PAYPAL
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Offline Payments